Support
Support
Need help with Maru Writer? Start with the FAQ or Knowledge Base, then email support@maruwriter.com if you still need help.
The room is yours. Support should stay quiet, direct, and practical.
support@maruwriter.com
Include this when writing support
- Your Maru Writer version
- Your operating system
- What you were doing when the issue happened
- Whether the problem happens after restarting the app
- Your receipt email if the issue involves licensing or downloads
Common topics
Lost license key
Use the Resend Key page, or email support while the automated resend form is still offline.
Documentation
The Knowledge Base will live at docs.maruwriter.com and can be hosted in GitBook.
Download problem
Try the direct download link again, then contact support with your receipt email.
Bug report
Include your OS, Maru version, and the smallest repeatable steps you can find.